Accessibility Statement for SkillUp Academy
SkillUp Academy is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards. Our goal is to provide access to our online courses and resources for individuals with disabilities.
Our Commitment
SkillUp Academy is dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many available standards and guidelines.
Accessibility Standards
SkillUp Academy strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines outline four main principles that state that websites should be:
- Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
- Operable: User interface components and navigation must be operable.
- Understandable: Information and the operation of the user interface must be understandable.
- Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.
Accessibility Features
We have implemented the following features to enhance accessibility:
- Alternative Text: All images have descriptive alternative text to provide context for users who are unable to see them.
- Keyboard Navigation: Our website can be navigated using a keyboard, ensuring access for users who cannot use a mouse.
- Clear and Consistent Navigation: Our website has a clear and consistent navigation structure to help users find what they are looking for.
- Sufficient Color Contrast: We ensure sufficient color contrast between text and background to make our content readable for users with low vision.
- Resizable Text: Users can easily resize the text on our website using their browser settings.
- Screen Reader Compatibility: Our website is designed to be compatible with screen reader software.
- Forms Accessibility: All form fields are properly labeled and accessible for users with disabilities.
- Video Captions and Transcripts: All videos have captions and transcripts available for users who are deaf or hard of hearing.
- Skip Navigation Link: A "skip to main content" link is provided to allow users to bypass the navigation menu and go directly to the main content of the page.
Specific Accessibility Measures Taken
To further ensure accessibility, SkillUp Academy has taken the following specific measures:
- Regular accessibility audits of our website.
- Training for our staff on accessibility best practices.
- Incorporating accessibility considerations into our design and development processes.
- Using semantic HTML to provide structure and meaning to our content.
- Validating our HTML and CSS to ensure compliance with web standards.
Conformance Status
The SkillUp Academy website is partially conformant with WCAG 2.1 level AA, meaning that some parts of the content do not fully conform to the accessibility standard. We are actively working to address these issues and improve the overall accessibility of our website.
Feedback and Contact Information
We welcome your feedback on the accessibility of SkillUp Academy. Please let us know if you encounter accessibility barriers on our website. You can contact us in the following ways:
- Email: accessibility@skillupacademy.com
- Phone: (555) 987-6543
- Postal Address: SkillUp Academy, Accessibility Department, 456 Digital Avenue, Techburg, NY 54321
We try to respond to feedback within 5 business days.
Technical Specifications
Accessibility of SkillUp Academy relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
- ARIA
These technologies are relied upon for conformance to the accessibility standards used.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of SkillUp Academy, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
| Issue | Potential Solution | Status |
|---|---|---|
| Some older PDF documents may not be fully accessible. | We are working to replace these documents with accessible versions. In the meantime, please contact us for assistance. | Ongoing |
| Certain third-party plugins may not be fully accessible. | We are evaluating alternative plugins and working with vendors to improve accessibility. | Under Review |
Assessment Approach
SkillUp Academy assessed the accessibility of this website using the following approach:
- Self-evaluation: The website was evaluated internally by our accessibility team.
- External evaluation: We plan to conduct external audits by accessibility experts on a regular basis.
Formal Complaints
If you are not satisfied with our response to your accessibility inquiry, you may file a formal complaint with our customer service department at complaints@skillupacademy.com. We will investigate your complaint and take appropriate action.
Other Resources
For more information on web accessibility, please visit the following resources:
Links to All Pages
Date of Statement
This statement was created on October 26, 2023, and is reviewed and updated regularly.